Last updated 13 October 2026. This applies to every paid Kliqvo plan, sold by Kliqvo Private Limited.
Cancel during the trial and you pay nothing. We take a payment only when the trial ends, and only if you have chosen a plan and a payment method.
You can cancel at any time in Settings, Billing. Your plan then stops renewing. You keep access until the end of the period you have already paid for, and we don't charge you again. Your data stays available for 30 days after your access ends, so you can export it.
Monthly plans are not refunded for the month already started. If you cancel part-way through a month, you keep access until that month ends.
If you ask within 14 days of an annual renewal, we refund the unused part of the year. After 14 days, an annual plan is not refunded, and you keep access until the year ends.
If you were charged twice, charged after you cancelled in time, or charged an amount that doesn't match your plan, tell us and we refund the difference in full.
Refunds go back to the payment method you used, through our payment provider Razorpay. Once a refund is approved, it usually reaches your account within 5 to 7 working days. Your bank or card issuer sets the exact timing. The refund appears on your Kliqvo billing page and in your invoices.
Email billing@kliqvo.com from the address on your account. Include your agency name and the date of the payment. We reply by email once we have checked it.
The full agreement is in our Terms of service. Questions? See Contact us.
